Support

Email anthony@deliaphotography.com for help. Include the page you were using, what you expected, what happened, and the exact error text. Tell us whether you are using a phone or desktop and which browser.

Redact client information from screenshots where possible. Never send passwords, secret API keys, full card details, or private portal/signing links. Support is email-based; no guaranteed response time is currently published.

Create a contact and project, choose a reusable workflow, and add booking dates. Build a quote, prepare an agreement, and keep invoices, payments, planning, and delivery information connected to the same project.

Start with the first-project walkthrough, or browse Resources & guides for detailed instructions. The feature pages provide an overview of what each tool can do.

Signed-in users can open Help → App walkthrough for a guided introduction, sample screens, and links to the tools. You can pause, skip, replay, or jump directly to a feature.

Use Forgot password to request a recovery email. Check spam folders and use the most recent link. If signup asks for confirmation, confirm your email before signing in.

If a page still says you are not logged in, try signing in again in a normal browser window and check that browser storage is allowed. Refresh after an app update. Do not clear browser storage until you have saved any unsaved work.

The current workflow editor uses checklist order to show the next ready action. Set delivery a number of days after the event or a completed task such as receiving client selections. Undated unfinished work before that delivery can share its deadline; use a specific date for an earlier editing target.

If a date is missing, check the selected event, the source task’s recorded or completion date, and any fixed-date override. See the workflow and deadline walkthrough, including scheduling a consultation and setting a gallery delivery promise.

A workspace owner can manage billing and cancel renewal in Settings → Plan & billing. Scheduled cancellation keeps paid access until the current period ends. Subscription billing is separate from the payments your clients make to your business.

For a client invoice, contact the business shown on that invoice about services, payment questions, or a refund. If you are the workspace owner reporting a payment-sync issue, include the invoice number and approximate payment time—not card details.

Clients do not need a Flovuni workspace account to use an authorized private link. If a link is unavailable, expired, or missing a project, ask the business to check sharing settings or send a current link. The business controls which projects and documents it shares.

Email anthony@deliaphotography.com for privacy requests or a suspected security problem. Describe the issue without publishing client data or testing access to other users’ records. See Privacy for request guidance.